Career
5 Reasons You Should You Start a Blog to Grow Your Career

5 Reasons You Should You Start a Blog to Grow Your Career

Blogging has helped thousands grow their career by enhancing their professional and personal brand. Whether you are a new business owner, a self-employed expert, or an employee with expertise, blogging can help you grow your brand. Photo Courtesy Flickr/Creative...

What Customers Expect from Customer Service

What Customers Expect from Customer Service

Yesterday I spent well over an hour trying to get customer support from Rosetta Stone for my son's Spanish course. It was one of the worst examples of service I have experienced. I felt as if they were telling me it was a privilege that I was allowed me to be their...

020: Five Steps to Becoming a Paid Authority [Podcast]

020: Five Steps to Becoming a Paid Authority [Podcast]

Did you know you are a teacher? Think about how many people you help day-to-day by giving advice, showing them how you do something, or just keeping them up to date with the latest political or Hollywood gossip. Either way you look at it, you are teaching and...

019: Leading from the Inside [Podcast]

019: Leading from the Inside [Podcast]

Can you find your dream job without quitting your current job? In today's podcast we interview someone who proves it can happen. Paul McGuire, an IEM alumni, tells how he moved from a very technical position to become a corporate trainer leading others. Click to...

5 Biggest Mistakes and What I Learned from Making Them

5 Biggest Mistakes and What I Learned from Making Them

We all hear success stories all the time. But, Ray Edwards inspired me to think about failures and what we can learn from them instead. Ray did a podcast a few weeks back entitled My Biggest Business Mistakes and What You Can Learn From Them. I learned a lot listening...

Thank You for Changing My Life

Thanks for changing my life. Ever heard these words? I have heard them a lot lately. But, this is not bragging. In fact the people saying it are giving me the credit for much of their work. I did not change their life. They did it.  I just gave them a toolbox to work...

When to Say No

When to Say No

Do you know when to say no to an opportunity? Opportunities are all around us. Daily many of us encounter new ways to serve others, make money, and often a mixture of both. But since you cannot do everything, when do you say yes and when do you say no. In the last few...

013: Six Actions that Lead to Success [PODCAST]

013: Six Actions that Lead to Success [PODCAST]

Ever notice how some people find success and others do not? No matter the field or endeavor, some stand out and some fall back. What are the secrets of their success? In this podcast, I  share  six actions that always lead to success. These actions are not personality...

The Wrong Way to Network

Does it pay to network? Many people tell me that networking does not work for them. When I talk to some of them, I see why.     If networking does not work for you, see if you make any of the following mistakes. You cannot help but to talk about yourself....

012: How to Make a Presentation [PODCAST]

Want to do a better job presenting information? Want to find a way to conquer the fear and nervousness? In this podcast I will share several tips to get over the nerves and deliver a high quality presentation. I will tell you 1)  how to prepare, what to do right...

Why Resumes are Worthless

When you say something controversial, be ready to defend it.   My book Resumes are Worthless has resulted in me doing a lot of speaking engagements and meetings. Often as I am being introduced, the very first question asked is "Why are resumes worthless?" When I...

011: Dealing with a Business or Job Crisis [PODCAST]

A business crisis or job crisis will come no matter what we do to avoid them. We control few things in this type of crisis, but how we respond can help us get on top of the problem and change the ultimate outcome. In this podcast we examine how to respond to  such a...

Does it Pay to Get a PhD?

Ever thought of getting a PhD? Wonder if it is worth it or not? Recently I have been asked this very question several times. They want to know my view on the PhD process. Some are wanting a PhD for personal reasons, but everyone wants to know "Does it pay to have a...

5 Networking Mistakes You Are Making

5 Networking Mistakes You Are Making

Networking can be very powerful. Using proper networking skills, you can open the doors to many unknown opportunities and jobs. Yet, I hear from many people that networking does not work for them, even though some of these people are always out and networking with...